Accessibility Statement
Last updated: September 12, 2026
R Y Quiroz Luxury LLC, doing business as RideYeah, wants everyone to be able to use rideyeah.com and to book and enjoy our transportation services, including people with disabilities. This page explains what we do, how to get help, and how to tell us when something is not working.
Our commitment
We aim for this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). Among other things, that means we work to keep:
- text and controls readable, with sufficient colour contrast and text that can be resized;
- every page usable with a keyboard alone, with a visible focus indicator and a “skip to content” link;
- images described with alternative text, and forms and buttons labelled for screen readers;
- the site working with common assistive technology and with the browser’s zoom and reduced-motion settings.
Accessibility is ongoing work. We review the site regularly and fix the barriers we find or that you report to us.
Book by phone or chat instead
If any part of the website is difficult to use, you can book, change or cancel a ride the same way and at the same price by other means:
- Phone: +1 (805) 660-6439. Calls are answered by Sofia, our virtual assistant, and you can ask for a person at any time.
- Text message or WhatsApp: the same number.
- Email: [email protected].
Accessibility of the ride itself
Tell us about any need when you book — for example help with luggage, extra time to board, a folding wheelchair or walker to carry, or a service animal. Service animals are always welcome. Our vehicles are full-size SUVs and are not wheelchair-lift equipped; if you need a lift-equipped vehicle, contact us and we will help you find a suitable option.
Tell us about a barrier
If you encounter a page, a form, a document or a service you cannot use, please tell us. Include the page address and, if you can, the assistive technology or browser you were using.
[email protected]
+1 (805) 660-6439
We try to reply within 3 business days and to fix what we can as quickly as possible. In the meantime, we will help you complete whatever you were trying to do by phone or email.
Third-party content
Some parts of the service are provided by other companies — for example the payment page hosted by Stripe, maps from Google, or our social media pages. We choose providers that publish their own accessibility commitments, but we do not control their content.